PRIVACY POLICY

PRIVACY POLICY Last Updated: September 30, 2026

1. Introduction Kosmos Cleaning ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out our forms, or communicate with us via text message, phone, or email.

2. Information We Collect We collect information that you voluntarily provide to us when you request a estimate, book a service, or contact us. This includes:

  • Name, email address, and physical address

  • Phone number

  • Service preferences and property details

3. Mobile & SMS Communication Disclosures: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • SMS Consent & Usage: By providing your phone number and opting in, you consent to receive SMS messages from Kosmos Cleaning regarding appointment reminders, service updates, quotes, and promotional offers.

  • Opt-Out: You can opt out of text messages at any time by replying STOP to any text message.

  • Help: For assistance, reply HELP or contact us directly.

  • Rates & Frequency: Message and data rates may apply. Message frequency varies.

4. How We Use Your Information We use your personal information solely to:

  • Provide, operate, and maintain our cleaning services

  • Send appointment notifications, quotes, and invoice updates

  • Respond to inquiries and support requests

5. Contact Us If you have any questions about this Privacy Policy, please contact us at:

  • Company Name: Kosmos Cleaning

  • Contact: 336-880-6017

  • Email: Contact@kosmoscleaning.com