Privacy Policy
Effective Date: August 30th, 2025
At Kosmos Cleaning LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when opting into our services.
1. Information Collection
We collect personal information that you voluntarily provide to us, such as your name, phone number, and email address, when you request a quote, book a service, or opt-in to our communications.
2. Use of Information
We use your information to:
Provide and coordinate requested cleaning services.
Send service reminders, appointment updates, and "clean complete" notifications.
Marketing & Promotions: Communicate with you regarding special offers, new services, or company updates via email and SMS.
Facilitate billing, invoicing, and payment processing.
3. SMS & Text Messaging
By providing your mobile number and opting in, you agree to receive text messages from Kosmos Cleaning for both transactional and promotional purposes.
Frequency: Message frequency varies based on your service schedule and marketing cycles.
Opt-Out: You can opt-out of SMS communications at any time by replying "STOP" to any message.
Help: For assistance, you can reply "HELP" or contact us at contact@kosmoscleaning.com.
4. Information Sharing & Non-Disclosure
Kosmos Cleaning does not sell, rent, or trade your emails, phone numbers, or SMS opt-in data to third parties. We do not share your contact information with outside companies for their own marketing or promotional purposes. Your data is only used internally or shared with our secure service providers strictly to facilitate our communications and services with you.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
6. Contact Us
If you have any questions regarding this Privacy Policy or wish to be removed from our marketing lists, please contact us at: contact@kosmoscleaning.com