TERMS OF SERVICE

Last Updated: 8/25/2026

Welcome to Kosmos Cleaning LLC ("Company," "we," "us," or "our"). By accessing our website, scheduling a cleaning service, or communicating with us, you agree to be bound by these Terms of Service. Please read them carefully.

1. Cleaning Services

Kosmos Cleaning LLC provides professional residential and commercial cleaning services. Service details, scope of work, and scheduling are agreed upon prior to service execution via our online portal, estimates, or direct communication.

2. SMS and Text Messaging Program

  • Program Description: By providing your mobile phone number, opting in via our web forms, or requesting an estimate, you consent to receive text messages (SMS/MMS) from Kosmos Cleaning LLC through our automated system or Jobber service portal. Texts may include service appointment reminders, arrival notifications, cleaning updates, invoices, quotes, customer support responses, and promotional offers.

  • Message Frequency: Message frequency varies depending on your service schedule and interactions with us. You can expect to receive 2–6 messages per scheduled service.

  • Cost Disclosures: Standard message and data rates may apply depending on your mobile carrier plan.

  • Opt-Out Instructions: You can cancel or opt out of receiving text messages at any time. Reply STOP to any text message to opt out. After texting STOP, you will receive a single confirmation text of your opt-out, and no further text messages will be sent unless you re-subscribe.

  • Customer Support: If you are experiencing issues or need help, reply HELP to any text message, email us at contact@kosmoscleaning.com, or call us at 336-880-6017.

3. Privacy Policy We respect your privacy and process your personal data in accordance with our Privacy Policy. Our text messaging program does not sell, rent, or share your mobile number or opt-in data with third parties for marketing purposes. You can review our full policy here: Privacy Policy.

4. Cancellations & Payments Payment is due upon receipt of invoice or completion of service as indicated in your quote/agreement. Cancellations or rescheduling requests must be made at least [e.g., 24 hours] in advance to avoid a cancellation fee.

5. Contact Us If you have any questions regarding these Terms of Service, please contact us:

  • Business Name: Kosmos Cleaning LLC

  • Email: contact@kosmoscleaning.com

  • Phone: 336-880-6017

  • Website: www.kosmoscleaning.com